A320 Privacy Policy — Protection and Use of Personal Information
A320 places the highest priority on user privacy. This policy explains in detail what data we collect, why we collect it, and how we keep it secure.
Last Updated: 2026
Information Collected
When registering and using services at a320, the following types of information may be collected:
- Name, mobile number, and email address
- Date of Birth (for age verification)
- Login Information and Passwords (encrypted)
- BKash and Nagad mobile numbers
- Deposit and Withdrawal Amounts (৳ BDT)
- Transaction Date and Time
- Device Type and Operating System
- Browser Information and Version
- IP address and approximate location
- Game Play History and Betting Records
- Time Spent on Platform and Page Visits
- Support Contact History
Purpose of Data Usage
Data collected by a320 is used only for the following purposes:
- Account Management: To verify registration, protect login security, and confirm identity.
- Payment Processing: To complete deposits and withdrawals via Bkash and Nagad.
- Service Quality Improvement: Analyzing user experience to make the platform more user-friendly.
- Customer Support: For quick resolution of questions, complaints, or issues.
- Security Verification: To detect and prevent fraudulent activities.
- Promotional Communications: To notify about new offers and vouchers (with user consent).
If you object to any marketing communications, please contact the support team.
Cookies and Tracking Technologies
A320 uses cookies and similar technologies on its website and mobile versions. They serve mainly three purposes:
- Necessary Cookies: Maintaining login sessions and ensuring security are essential. Without these, the platform cannot function correctly.
- Analytics Cookies: To understand which pages users spend more time on or which games are most played. This data does not directly identify individuals.
- Essential Cookies: To remember user preferences (language, display mode).
You can disable cookies in your browser settings, but some features may be limited.
- Login Session
- Usage Analysis
- Personal Preferences
- No Sale of Personal Data
Data Storage, Security and Third Parties
Data Retention and Security
All data collected by a320 is stored on secure servers using SSL encryption. Passwords are never saved in plain text but always hashed. Transaction information is retained for required periods per legal regulations.
When an account is closed, personal data is deleted within a reasonable time, though some information may be retained for a specified period as required by law.
Sharing Data with Third Parties
A320 does not sell personal user information. However, limited data may be shared with third parties in the following cases to operate the service:
- Payment Processors (bKash, Nagad) — to complete transactions.
- Game Software Providers — necessary data for game operation.
- Legal Authorities — upon lawful orders under Bangladesh law.
These third parties may only use the data received for specific purposes.
User rights and policy updates
Your Data Rights
Every a320 user has the following rights over their data:
- Access: You can request a list of your stored data.
- Modification: You may request to update incorrect or outdated information.
- Deletion: You may request data deletion after closing your account (except where legal requirements apply).
- Opt-out of promotions: You can request to opt out of promotional communication at any time.
To exercise these rights, contact [email protected] or FAQ Section View.
Privacy Policy Changes
A320 may update this privacy policy as needed. Revised policies will be posted on this page, and registered users will be notified of significant changes. Continuing to use the platform indicates acceptance of the updated policy.
Support and Contact
For any questions regarding the privacy policy, data access, or deletion requests, please contact us at:
A320 typically responds to privacy-related requests within 3–5 business days. Urgent security issues are addressed immediately upon contact.